WATCH READ Daniel Hill sat down with QuHarrison Terry and I at Project Voice 2020 and had an interesting discussion about how he and his wife use an Alexa Skill to communicate with each other about whether or not their cat has been fed yet, so they don’t overfeed the cat. But this isn’t a…

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WATCH READ When you talk to people at Google or Amazon who work on voice technology and voice user interface design for Google Assistant or Alexa, and ask them why they are passionate about voice technology, you start to see a similar pattern. Many people talk about how voice tech should make things easier for…

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WATCH READ With Alexa and Google Assistant now in home offices, meeting rooms, waiting rooms and in cars, headphones and more, it makes more sense than ever to have a voice-enabled / voice-based version of your website. At Nashville Design Week, I reiterate the importance of this from a marketing perspective. At Data Driven Design,…

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WATCH READ QuHarrison Terry and I had a great conversation with Daniel Hill at Project Voice 2020 about taking content from Instagram and creating an exclusive version for Alexa’s Echo Show devices. Imagine a premium offering that extends Instagram onto Alexa. This is absolutely possible right now and 2021 is ripe for some influencers to…

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WATCH READ I speak to Cathy Pearl, head of conversational design at Google, at Project Voice, about what she’s excited about in Voice in 2020. She mentions Google’s Project Euphonia, a Google Research initiative focused on helping people with atypical speech be better understood. The approach is centered on analyzing speech recordings to better train…

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WATCH READ Discoverability and shareability of Alexa Skills (applications that businesses can build for Amazon Alexa-enabled devices) is continuing to improve. In 2020, Amazon launched Alexa Quick Links and Tasks. Alexa Quick Links are for marketers. Alexa gives you your own quick link that you can promote. No coding or additional work necessary. Every Skill…

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WATCH READ What are some ideas for Dental Practices to create a better customer experience, improve internal efficiencies and operations as well as beef up their marketing simply by using Alexa and creating Skills for their business? I talk to Jeff Blankenburg, Sr. Developer Evangelist for Alexa, at Amazon, who’s father was a dentist until…

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WATCH READ Shana Berkeley of Corner To Corner, Jeff Blankenburg of Amazon and myself talk about how Hair Stylists, Restaurants and Catering businesses can use Alexa to “scale themselves” at live events or at their store fronts and create an interactive, memorable experience that will be shared on social media. This video explains how Alexa…

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